Policies

  • What is Klarna?
          Klarna is a great way to shop. You can set up a pay in 4 plan with Klarna. For more information about Klarna, visit klarna.com

  • What is the turnaround time & how will I receive my digital design?
          Due to the nature of digital downloads, there is zero TAT! Your design is made available to you immediately once your payment is processed. Which also means, no shipping! Everything is done virtually & practically immediately! 

  • Do you have a refund policy?
         As listed in the description of every digital file, there are NO refunds on digital items. I cannot prove you have or have not downloaded the item & cannot prove you do not still have it after receiving a refund.


Finished Products

  • Most items range 15 to 20 business days for turnaround time. In the description, the TAT will be listed.
  • Shipping is based on weight.
  • Custom items are available upon request.
  • No refunds/exchanges are given on finished products as they are made to order.

    If you have problems with your download, I will be glad to help in any way, please contact me at QueenBbeeCollective@gmail.com